TheraSpecs Careers

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Careers at TheraSpecs

Open positions:



Do you love helping people? Are you a clear communicator with excellent follow-through? Are you looking for engaging professional development opportunities? If so, we’d love to have you on our team!

TheraSpecs makes therapeutic blue light glasses for people with light-sensitive conditions, such as migraine and post-concussion syndrome. We're looking for a mindful, positive person to join our customer care team.

This is a salaried full-time position (M-F, roughly 9-5), including regular in-person work in our Phoenix office.

What you'll be doing:

  • Be the voice of TheraSpecs! Communicate directly with our customers via phone, email, and live chat.
  • Educate customers about TheraSpecs and light sensitivity, and problem solve when something doesn’t go as planned.
  • Show customers that they are cared for and that their needs are understood.
  • Connect with customers before and after their purchase to provide the best possible experience.
  • Collaborate with the customer care team in all things orders, including custom requests, packaging, fulfillment, exchanges, and returns.
  • Use a growth mindset to help our processes and company consistently improve.

Perks and benefits:

  • Medical, dental, and vision benefits
  • 401K with company match
  • A direct impact on how we work and grow as a company
  • Regular professional development opportunities
  • Self-management and workplace autonomy

What we’re looking for:

  • Previous customer communication responsibilities
  • Clear and personable interpersonal skills (active listening, patience, and kindness for both customers and team members)
  • Exceptional follow-through
  • Creative problem-solving skills and a drive for continuous improvement
  • Strong collaboration skills and a team-focused approach to work
  • Willingness to learn – feedback is in our company culture
  • Experience using Slack, Zoom, and Google Suite
  • Mindful, positive outlook in work and life
  • A desire to make a real difference in people’s lives
  • A college degree (preferable, but not required)

Join the team that helps people feel like this…

"I was suffering with daily migraines. I contacted your customer service about creating a prescription pair for me and they were very knowledgeable, helpful, and prompt. I noticed a difference the first day of wearing them. I really don't know how I've lived without them all this time. Thank you so much! You have a customer for life." —Rachel in TX

...and employees feel like this:

"I no longer have that ‘Sunday existential dread’ because going to work isn’t stressful now!" –Kristine (TheraSpecs team member)

Please submit your cover letter and résumé. Please do not call our office about this position.

To apply, please use the form below >>>

COVID-19 Update:

This position requires in-office work. Our office is currently minimally staffed, with dedicated single-person workspaces for those working in-office. Face masks are required if working in a shared area.

About TheraSpecs

TheraSpecs makes therapeutic blue-light glasses that bring relief and freedom to the millions of people who have medical conditions that are triggered or worsened by light. Our eyewear helps people with more than 50 conditions, including migraine and concussion, to get out of the dark and back to their lives.

We believe a diverse team will make us stronger and actively work to counteract bias in our hiring process. We are an equal opportunity employer.


The quality specialist’s mission is to ensure the consistent availability of high-quality product in all of our selling channels. TheraSpecs makes therapeutic blue light glasses for people with light-sensitive conditions such as migraine and post-concussion syndrome. We're looking for a reliable, team-oriented person with great attention to detail to join our growing team. This is a flexible part-time hourly (10-30 hours per week) position in our central Phoenix office.

You will:

  • Visually inspect product to ensure all “ready to ship” stock and custom orders meet quality standards (inspect, adjust, clean, repair, organize)
  • Perform new product intake process
  • Track and report on known quality issues
  • Assist Warehouse Specialist to prepare and ship weekly bulk restocks for Amazon warehouses
  • Monitor, prepare, and maintain stock and organization of shipping and fulfillment supplies
  • Assist with order fulfillment and returns processing as appropriate
  • Handle customer repairs and spare parts maintenance
  • Plan your work and coordinate with the team to prevent any items from running out of stock
  • Look for opportunities to consistently improve our systems and procedures

You have:

  • High attention to detail and reliability
  • Ability to see fine detail during visual inspection
  • Great organizational skills
  • The ability to maintain focus for extended periods of time
  • A team-oriented attitude with communication and planning skills
  • Mindful, positive outlook toward life and work

Are you an organized, reliable person with great attention to detail? Are you excited to help people find relief and get back to their lives? If so, you may be an excellent fit for us and we would love to hear from you. Join the team that helps people feel like this:

“I am a severe migraine sufferer and TheraSpecs have made a world of difference! I am no longer out sick every week. Thanks so much for saving my job and changing my life!” —Victoria in Chicago

To apply, please use the form below >>>

COVID-19 Update:

This position requires in-office work. Our office is currently minimally staffed, with dedicated single-person workspaces for those working in-office. Face masks are required if working in a shared area.

About TheraSpecs

TheraSpecs makes therapeutic blue-light-filtering glasses that bring relief and freedom to the millions of people who have medical conditions that are triggered or worsened by light. Our eyewear helps people with more than 50 conditions, including migraine and concussion, to get out of the dark and back to their lives. We are an equal opportunity employer.

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