TheraSpecs Careers

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Careers at TheraSpecs

Open positions:



Customer Relationship Manager

TheraSpecs is looking for a relentlessly-positive person with superb follow-through to join us. This person will be part of the customer care team, directly fulfilling our mission to bring relief to people with light sensitivity.

Are you a clear communicator with excellent follow-through who loves helping people? Are you excited about opportunities to learn and to continuously improve your work and the work of your team? If so, you may be an excellent fit. Join the team that helps people feel like this:

"I was suffering with daily migraines. I contacted your customer service about creating a prescription pair for me and they were very knowledgeable, helpful, and prompt. I noticed a difference the first day of wearing them. I really don't know how I've lived without them all this time. Thank you so much! You have a customer for life." —Rachael in TX

This is a professional, full-time, salaried position with health insurance benefits in our central Phoenix office.

You will:

  • Be a primary point of contact for customers via all communication channels (phone, email, live chat)
  • Consult with customers before and after purchase to help them get a great outcome
  • Educate customers about TheraSpecs and light sensitivity
  • Endeavor to help customers feel their needs are understood and they are cared for
  • Collaborate with the team to ensure reliable delivery of all customer commitments including communication, orders, returns, and exchanges
  • Seek out ways that our people, processes and company can consistently improve

You have:

  • Clear, direct, and personable written and verbal interpersonal skills
  • Exceptional follow-through on commitments
  • Creative problem-solving skills and a drive for continuous improvement
  • Typing speed 50+ words/minute, experience and comfort using Google Drive and Docs
  • A desire to make a real difference in people’s lives
  • Mindful, positive outlook toward life and work
  • College degree strongly preferred but not required

If this sounds like you, and you’re curious about how you could help our small and highly-motivated team to continue growing, we would love to hear from you. Please submit your cover letter and résumé through the form below and include a story about a time you solved someone else’s problem. Do not call our office about this position.


Quality and Inventory Specialist

TheraSpecs makes specialty glasses for people with light-sensitive conditions such as migraine and post-concussion syndrome. We're looking for a reliable, team-oriented person with great attention to detail to join our growing team. This is a flexible part-time hourly (10-30 hours per week) position in our central Phoenix office.

Are you an organized, reliable person with great attention to detail? Are you excited to help people find relief and get back to their lives? If so, you may be an excellent fit for us and we would love to hear from you. Join the team that helps people feel like this:

"I was suffering with daily migraines. I contacted your customer service about creating a prescription pair for me and they were very knowledgeable, helpful, and prompt. I noticed a difference the first day of wearing them. I really don't know how I've lived without them all this time. Thank you so much! You have a customer for life." —Rachael in TX

You will:

  • Prepare (inspect, clean, adjust, repair) glasses to ensure they meet quality standards
  • Package and ship bulk shipments to Amazon warehouses weekly
  • Maintain inventory information in software systems
  • Monitor, prepare and maintain stock of all fulfillment supplies (e.g. boxes, packing materials)
  • Plan your work and coordinate with the team to prevent any items from running out of stock
  • Look for opportunities to consistently improve our systems and procedures
  • Seek out ways that our people, processes and company can consistently improve

You have:

  • Great organizational skills
  • High attention to detail and reliability
  • The ability to maintain focus for extended periods of time
  • Experience with and comfort using web-based software
  • A team-oriented attitude with excellent communication and planning skills
  • Mindful, positive outlook toward life and work

Please submit your cover letter (résumé encouraged but not required) through the form below and include a story about a time you solved someone else’s problem.

About TheraSpecs

TheraSpecs makes glasses with precision-tinted lenses that bring relief and freedom to the millions of people who have medical conditions that are triggered or worsened by light. Our eyewear helps people with more than 50 conditions, including migraine and concussion, to get out of the dark and back to their lives. We are an equal opportunity employer.

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